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WILDLIFE ANNUAL RENEWAL

Revised 6/13/19

 

Appreciating wildlife and the natural environment we share is one of the first steps in resolving wildlife conflicts with humans. Tolerance and understanding solve many perceived ‘wildlife problems’ borne from irrational fears. While there are times when we can let nature take care of itself, sometimes wildlife conflicts must be resolved to prevent further damage to our homes and property, and to protect human health and safety.

 

Wild animals, left unattended, can quickly return if given the chance and cause a great deal of new damage to your attic, crawlspace and basement, resulting in chewed wires, fires, matted and damaged insulation, holes in heating and cooling ducts or other problems.

 

But now that a control method has been introduced, it’s time to monitor the location in question for potential reoccurrence. Monitoring is a very important and integrated step in continued Wildlife Control. The general rule is that if no wildlife pest indicators are located, no additional control measures are required. There are several methods of wildlife pest monitoring available, such as site logs and other monitoring tools.

 

 

6 STEPS OF SERVICE

 

Following the 6 Steps of Service:

  • Meet the homeowner or tenant and listen to any concerns.

  • Inform the customer of your general inspection plans.

  • Let them know what you expect to be inspecting for and what the scope of services moving forward will include.

  • Explain what they can expect from the inspection.

 

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SERVICE INSTRUCTIONS

 

Inspection:

 

After a Wildlife Exclusion service is conducted, structures are scheduled for a Wildlife Annual Renewal inspection to maintain protective coverage of that structure. This is a visual inspection of the exterior and interior perimeters of the structure. The inspector will check the basement, crawl spaces, attic, exterior surfaces to determine if further exclusion of structure repair is required to maintain exclusion boundaries against all forms of wildlife.

 

  • Various tools are required for conducting inspections. Most of the tools required for these inspections are generic in nature and quite commonplace. Ensure all equipment & materials are available for inspection completion.

    • Ladder – used for checking high areas on both the inside and outside of all structures.  The step ladder is also used to gain access to attic areas if no built-in attic ladder is available.

    • Inspection Kit – contains small tools required to conduct inspections, such as probing and sounding tools, flashlight, inspection mirrors, etc.

    • High-intensity spotlight (at least 500,000 candle-power) – standard flashlights are adequate when you are close to the target but are useless when inspecting a space from a distance. Use a high-intensity light to illuminate dark spots around eaves and gables. If a hole exists, it will remain dark when a light shines on it. If the building surface is intact, light will reflect back to you.

    • Digital camera, smartphone or tablet – used to support renewal inspections through pictorial documentation. All photos will then be uploaded to PestPac as inspection support documentation.

    • Personal Protective Equipment (PPE) – this specialized equipment can include coveralls, bump hat and spotlight, gloves, goggles, knee-pads, and respirator (with hepa filter). All personal protective clothing may not be needed for each inspection, but a well-trained professional inspector will have all of them available.

  • Using the existing graph on file, inspect all areas that have been previously provided exclusion repairs.

    • Exterior inspection (including roof, chimney, etc.).

    • Interior inspection (including attic, basement, crawlspace, etc.).

  • Inspect any areas that could provide conducive conditions to wildlife for new wildlife entry, re-entry and other activity.

 

Approved Product List:

  • Treatment Materials: NONE

 

Other Notes:

  • Prior to conducting any inspection, ensure all equipment and materials are available for job completion.

  • While providing the Wildlife Renewal inspection, examine for termites and other pests living outside to recommend other A-1 services.

 

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6 STEPS OF SERVICE (continued)

 

Continuing to follow the 6 Steps of Service:

  • Let the customer know what was found and what was done. If the customer is not available, leave a “Door Hanger” with written notes specifying what was found, what was done, and any recommendations deemed necessary.

  • Inform the customer what to expect over the next few days, weeks, months, etc. Set clear expectations for upcoming visits.

  • Ask the customer: “Do you have any other Pest Control needs I can take care of today?”

  • If the customer does NOT already have a Home Shield service, ask them, “May I tell you about our routine service for continuous pest protection for your family?”

  • Ask the customer, “If you feel that I provided you with good service today, I’d like to invite you to give us a positive online review – we’ll make it very easy for you.”

 

 

WARRANTY – 1 Year (renewable annually)

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