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ODOR CONTROL

Revised 6/13/19

 

Sometimes, rodents or wildlife living inside a structure dies. When this occurs, the most common complaints include:

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  • Terrible odor inside the structure

  • Terrible odor outside the structure

  • The presence of swarms of flies

  • Concern over health risks

  • Stains on the ceiling or walls

 

For these reasons, many people wish to have dead carcasses removed, and the area deodorized or decontaminated as soon as possible.

 

The primary problem with dead animals, of course, is the odor. When an animal dies in a structure, it will naturally start to decay. The odor may be slight at first, but after about three days, the odor can become quite strong. A larger animal means more decaying flesh, which means a stronger odor (a dead possum has a stronger odor than a dead mouse). Regardless of the exact strength of the odor, most people cannot tolerate the stench caused by a dead animal in the house. It’s simply very unpleasant – end of story!

 

Even when a dead animal is removed, some of the fluids and microorganisms remain. The area that has been affected needs to be thoroughly cleaned with an enzymatic wash. Any dry wall, insulation, or wood that has been saturated with the fluids from decomposition may need to be removed or replaced.

 

Nature will eventually get rid of the smell for you, but this process takes a very long time, depending on the size of the animal or the number of animals you are dealing with. If an entire rat population was poisoned, each rat will need to go through the decomposition stages before the smell goes away. Regardless, this proposition will take a very long time.

 

 

6 STEPS OF SERVICE

 

Following the 6 Steps of Service:

  • Meet the homeowner or tenant and listen to any concerns.

  • Inform the customer of your general inspection and treatment plans.

  • Let them know what you expect to be inspecting for and what the scope of services moving forward will include.

  • Explain what they can expect from the inspection.

 

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SERVICE INSTRUCTIONS

 

Inspection:

  • Listen to the customer to determine where to start the inspection process.

 

Approved Product List:

  • Treatment Materials: DB-45 Odor Control Granuals; Nisus DSV

 

Treatment:

  • Locate and remove the source of the odor issue.

  • Distribute the affected area(s) with DB-45 Odor Control Granuals where access is available.

  • Treat the affected area(s) with DSV (disinfectant/sanitizer/virucide) with an aerosol machine where necessary.

 

Other Notes:

  • Prior to conducting any inspection or treatment, ensure all equipment and materials are available for job completion.

  • While providing the odor control treatment, examine for other pests living inside or outside to recommend other A-1 services.

 

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6 STEPS OF SERVICE (continued)

 

Continuing to follow the 6 Steps of Service:

  • Let the customer know what was found and what was done. If the customer is not available, leave a “Door Hanger” with written notes specifying what was found, what was done, and any recommendations deemed necessary.

  • Inform the customer what to expect over the next few days, weeks, months, etc. Set clear expectations for upcoming visits.

  • Ask the customer: “Do you have any other Pest Control needs I can take care of today?”

  • If the customer does NOT already have a Home Shield service, ask them, “May I tell you about our routine service for continuous pest protection for your family?”

  • Ask the customer, “If you feel that I provided you with good service today, I’d like to invite you to give us a positive online review – we’ll make it very easy for you.”

 

 

NO WARRANTY – 1-Time Service

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