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CRAWLSPACE ANNUAL RENEWAL

Revised 2/6/20

 

Having a safe and healthy home is a top priority for all of us. Our family’s safety is our greatest concern as parents and homeowners. It is for this reason that maintaining good crawl space care is a vital aspect of every homeowner’s home maintenance.

 

The homeowner has already spent a lot of money (several thousand dollars in most cases) to protect the home from mold and mildew caused by high humidity levels, to maintain better temperatures in the home, and to protect the crawlspace (and therefore the entire home) against possible wildlife entrance.

 

But now that a control method has been introduced, it’s time to monitor the crawlspace for potential reoccurrence. Monitoring is a very important and integrated step in continued Crawlspace Care. It’s up to us to maintain that protection so that our customers continue to benefit from their initial expense.

 

 

6 STEPS OF SERVICE

 

Following the 6 Steps of Service:

  • Meet the homeowner or tenant and listen to any concerns.

  • Inform the customer of your general inspection plans.

  • Let them know what you expect to be inspecting for and what the scope of services moving forward will include.

  • Explain what they can expect from the inspection.

 

 

SERVICE INSTRUCTIONS

 

Inspection:

 

After a Crawlspace Care service is conducted, structures are scheduled for a Crawlspace Annual Renewal inspection to maintain protective coverage of that structure. This is a visual inspection of the exterior perimeter and the entire crawlspace of the structure. The inspector will check to determine if further structure repair is required to maintain exclusion boundaries against mold, mildew, high humidity and all forms of wildlife.

 

  • Prior to conducting any inspection, ensure all equipment and materials are available for job completion.

    • Inspection Kit – contains small tools required to conduct inspections, such as flashlight, inspection mirrors, moisture meter, etc.

    • High-intensity spotlight (at least 500,000 candle-power) – standard flashlights are adequate when you are close to the target but are useless when inspecting a space from a distance. Use a high-intensity light to illuminate dark spots around eaves and gables. If a hole exists, it will remain dark when light shines on it. If the encapsulation surface is intact, light will reflect back to you.

    • Digital camera, smartphone or tablet – used to support renewal inspections through pictorial documentation. All photos will then be uploaded to PestPac as inspection support documentation.

    • Personal Protective Equipment (PPE) – this specialized equipment can include coveralls, bump hat and spotlight, gloves, goggles, knee-pads, and respirator (with hepa filter). All personal protective clothing may not be needed for each inspection, but a well-trained professional inspector will have all of them available.

  • Inspect all areas and equipment that have been previously repaired.

    • Repair or replace (as necessary) any mechanical item installed as part of the Crawlspace Care system (sump pump, dehumidifier, Bora Foam board, etc.).

    • Take moisture readings in crawlspace to ensure proper levels are maintained.

    • Check for vinyl rips in the crawlspace – repair with appropriate adhesive tape as required.

    • Conduct a visual inspection for plumbing or HVAC leaks and advise homeowner accordingly.

  • Inspect any areas that could provide conducive conditions to new moisture issues, wildlife entry, etc.

 

Approved Product List:

  • Treatment Materials: NONE

 

Other Notes:

  • Prior to conducting any inspection, ensure all equipment and materials are available for job completion.

  • While providing the Crawlspace Renewal inspection, examine for termites and other pests living outside to recommend other A-1 services.

 

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6 STEPS OF SERVICE (continued)

 

Continuing to follow the 6 Steps of Service:

  • Let the customer know what was found and what was done. If the customer is not available, leave a “Door Hanger” with written notes specifying what was found, what was done, and any recommendations deemed necessary.

  • Inform the customer what to expect over the next few days, weeks, months, etc. Set clear expectations for upcoming visits.

  • Ask the customer: “Do you have any other Pest Control needs I can take care of today?”

  • If the customer does NOT already have a Home Shield service, ask them, “May I tell you about our routine service for continuous pest protection for your family?”

  • Ask the customer, “If you feel that I provided you with good service today, I’d like to invite you to give us a positive online review – we’ll make it very easy for you.”

 

 

WARRANTY – 1 Year (renewable annually)

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