Revised 6/13/19

 

After a subterranean termite treatment has been conducted, structures are scheduled for a Termite Annual Renewal (TAR) inspection to maintain protective coverage of that structure. The TAR is a visual inspection of the exterior perimeters of the structure. The inspector will need to check the basement, crawl spaces, exterior and any other area where he can see the original foundation and substructure.

 

Why are Termite Annual Inspections so important? The answer is obvious. TAR inspections are an excellent opportunity to provide quality-control checks on previous work. Many companies also report that a significant amount of new business is sold (or identified for later follow-up by a salesperson) by technicians during routine annual inspections.

 

The whole goal of a termite renewal is to provide additional value to a termite treatment. It is much easier and more cost effective to perform a termite treatment just once on a structure and then re-treat only when necessary. The termite renewal inspection is a service that helps ensure the continuous coverage of structures against damage caused by termites at a fraction of the cost of having it treated again.

 

The TAR inspection involves an inspection of the structure to look for signs of termites, including mud tubes, damaged wood, and swarming termites, just to name a few of the signs signaling termite intrusion. A thorough inspection by a well-trained and competent technician, properly and professionally reported to the property owner, will not only protect the customer, but it can also form the foundation of that customer’s confidence in you and A-1 Termite & Pest Control.

 

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6 STEPS OF SERVICE

 

Following the 6 Steps of Service:

• Meet the homeowner or tenant and listen to any concerns.

• Inform the customer of your general inspection plans.

• Let them know what you expect to be inspecting for and what the scope of services moving forward will include.

• Explain what they can expect from the inspection.

 

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SERVICE INSTRUCTIONS

 

Inspection:

• Ensure all equipment & materials are available for job completion.

  • Flashlight.

  • Screwdriver or awl for probing.

  • Smartphone or digital camera for photos.

  • Moisture Meter.

  • Personal Protective Equipment (PPE) – coveralls, safety glasses, respirator, etc.

• Measure for linear footage (if not already provided).

  • Refer to the Treatment Graph (if available).

• Draw the graph (if required – update as necessary).

  • Show utility penetrations (plumbing, electrical, etc.).

  • Show conducive conditions (be specific).

  • Show possible hidden damage.

  • Show potential problems close to structure (deck, shrubs, etc.).

  • Show cracks and expansion joints.

  • Show termite activity and/or damage.

  • Make notation as to dogs, gate, etc.

• Look carefully around the lowest level walls, piers, etc. (basement and crawlspace).

• Inspect all exterior and lower areas of the structure, including crawlspaces, exterior foundations, basements, etc.

• Pay particular attention to garage door sills, door sills, wood to soil contact, or exterior siding contact to the soil.

• Look for wood debris in the crawl space, firewood against the structure, or other conditions that may promote  increased moisture.

• Look for vents from the outside – the structure may have another crawlspace.

• Inspect any other areas that could provide conducive conditions for termite activity.

• While providing the TAR, examine for other pests living outside to recommend other A-1 services.

 

Approved Product List:

• Treatment Materials: NONE

 

Other Notes:

• While providing treatment, examine for other pests living outside to recommend other A-1 services.

 

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6 STEPS OF SERVICE (continued)

 

Continuing to follow the 6 Steps of Service:

• Let the customer know what was found and what was done. If the customer is not available, leave a “Door Hanger” with written notes specifying what was found, what was done, and any recommendations deemed necessary.

• Inform the customer what to expect over the next few days, weeks, months, etc. Set clear expectations for upcoming visits.

• Ask the customer: “Do you have any other Pest Control needs I can take care of today?”

• If the customer does NOT already have a Home Shield service, ask them, “May I tell you about our routine service for continuous pest protection for your family?”

• Ask the customer, “If you feel that I provided you with good service today, I’d like to invite you to give us a positive online review – we’ll make it very easy for you.”

 

 

WARRANTY – 1 Year (renewable annually)

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